Privacy Policy

We may collect the following information when you use our website or services:

• Name
• Company name
• Email address
• Phone number
• Message or enquiry details
• Billing and payment information
• Press release content, company information, quotes, links, images, graphics, and other materials you provide for publication
• Website usage data, such as pages visited, device type, browser type, IP address, and approximate location

We only collect the information needed to respond to your enquiry, provide our services, process payments, improve our website, and communicate with you.

We use your personal data to:

• Respond to enquiries and consultation requests
• Provide press release writing, design, distribution, and reporting services
• Process orders, payments, invoices, refunds, and customer support requests
• Prepare, edit, publish, distribute, and report on press release campaigns
• Send service-related updates about your order or enquiry
• Improve our website, services, marketing, and customer experience
• Comply with legal, tax, accounting, and regulatory obligations
• Prevent fraud, misuse, or unauthorised activity

We do not sell your personal data.

When you provide information for a press release, you understand that the purpose of the service is to publish and distribute that information to media outlets, news platforms, search engines, databases, and third-party distribution networks.

Once a press release is published, it may become publicly available, indexed by search engines, republished by media outlets, and retained by third-party websites outside our control. CyprusWire cannot guarantee removal of published content from third-party websites, search engines, archives, or media databases.

You are responsible for ensuring that any personal data, names, quotes, images, claims, or third-party information you provide for publication is accurate and that you have the right, permission, or lawful basis to use it.

Payments may be processed through third-party payment providers such as Stripe. CyprusWire does not store full credit card numbers or sensitive payment card details on its own servers. Payment providers process your payment information according to their own privacy and security policies.

We may receive limited payment-related information, such as your name, email address, billing details, transaction status, and order confirmation, for accounting, customer support, and service delivery purposes.

Where the GDPR applies, we process personal data under one or more of the following legal bases:

• Contract: To provide the services you request or purchase
• Consent: Where you have given permission, such as for optional marketing communications
• Legal obligation: To comply with accounting, tax, legal, and regulatory requirements
• Legitimate interests: To operate our business, respond to enquiries, improve services, prevent fraud, and market our services in a reasonable and lawful way

We may share your information with trusted third parties where necessary to operate our business and deliver our services, including:

• Payment processors
• Website hosting and technology providers
• Email and communication tools
• Press release distribution networks
• Media outlets, publishers, journalists, databases, and syndication partners
• Analytics, advertising, and marketing platforms, where used
• Professional advisers, such as accountants, lawyers, or consultants
• Authorities, regulators, or law enforcement where required by law

We only share information that is necessary for the relevant purpose.

Because CyprusWire provides global press release distribution, your press release content and related information may be transferred, published, accessed, or stored outside Cyprus, the European Union, or the European Economic Area.

Where required, we take reasonable steps to ensure that international transfers of personal data are protected through appropriate legal safeguards, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms.

Our website may use cookies and similar technologies to operate properly, improve performance, understand website traffic, support advertising, and improve user experience.

Cookies may be used for:

• Essential website functionality
• Analytics and performance measurement
• Advertising and remarketing
• Security and fraud prevention

You can control cookies through your browser settings. Where required by law, we will request your consent before using non-essential cookies.

We may contact you about CyprusWire services if you have requested information, purchased from us, or given consent to receive updates.

You can unsubscribe or ask us to stop marketing communications at any time by contacting us or using any unsubscribe option provided in our emails.

We will still be able to send necessary service-related messages, such as order confirmations, publication updates, invoices, or support communications.

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

• Enquiry and consultation details may be kept for a reasonable period to manage follow-up and customer service
• Order, payment, invoice, and business records may be kept as required for tax, accounting, legal, and compliance purposes
• Press release materials and publication records may be kept for reporting, proof of service, dispute handling, and historical reference
• Published press releases may remain publicly available through third-party platforms, search engines, archives, and media websites

When personal data is no longer needed, we will delete it, anonymise it, or securely retain it where legally required.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, email system, payment provider, or internet transmission is completely secure. You are responsible for ensuring that any information you send to us is accurate and appropriate for publication if it is intended to be included in a press release.

Depending on where you are located, and subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

If you are located in Cyprus or the EU, you also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or with your local data protection authority.

Our website, reports, emails, or published press releases may contain links to third-party websites, media outlets, platforms, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Our services are intended for businesses, professionals, and organisations. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted means you accept the updated policy.

For any questions about this Privacy Policy or how we handle personal data, please contact: